Privacy Policy – Xpert Champs 

Last Updated: 2025

Xpert Champs Pvt. Ltd (“we”, “our”, “us”) provides an online learning platform offering recorded video classes, online study materials, and educational services (“Services”). We value your privacy and are committed to protecting your personal information.

1. Information We Collect

1.1 Personal Information

We may collect the following details when you register:

• Full name
• Email address
• Phone number
• Secure login credentials (encrypted)
• Payment information (processed securely)

1.2 Technical & Usage Information

We may also collect:

• Device details
• IP address
• Browser information
• Login history
• Access logs
• Usage analytics

1.3 Cookies

Cookies help with login, performance improvement, and analytics. Disabling cookies may affect some features.

2. How We Use Your Information

We use your information to:

• Provide access to recorded classes
• Authenticate login and prevent unauthorized access
• Process payments
• Improve the platform
• Send important service notifications
• Ensure compliance with platform policies

3. Sharing of Information

We do not sell or rent your personal information.
We may share data only with trusted partners for:

• Payment processing
• Hosting and cloud services
• Technical support
• Legal compliance

All partners follow strict data protection standards.

4. Security Measures

We use SSL encryption, secure servers, password hashing, and restricted access controls.
Although we take strong measures, no system can be completely secure. Users are also responsible for protecting their login credentials.

5. User Responsibilities & Restrictions

To maintain a safe learning environment, users must follow these rules:

5.1 No Sharing of Login Credentials

• Users must not share their login ID, password, or dashboard access with anyone.
• Sharing credentials may lead to immediate suspension or permanent account ban.

5.2 No Downloading or Copying Content

All course materials, including videos, PDFs, text lessons, and training resources, are protected. Students are strictly not allowed to:

• Download videos
• Download text content
• Record the screen
• Copy, replicate, or save any material
• Share content publicly or privately
• Upload course content anywhere

Any attempt to bypass download restrictions is strictly prohibited.

5.3 Misuse, Piracy, or Unauthorized Distribution

If any student:

• Shares course content with others
• Uploads materials anywhere
• Downloads or records content illegally
• Uses multiple logins to share content
• Attempts to hack, reverse-engineer, or circumvent our security
• Misuses our platform in any form

Their account will be permanently banned without refund.

We reserve the right to take legal action under IT Act 2000 (India) and applicable copyright laws.

6. Data Retention

We retain your data as long as your account is active or as required by law.
Some encrypted data may remain in backups for security and auditing purposes.

7. Third-Party Links

Our platform may contain external links. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted with a revised “Last Updated” date.

 

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